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I play this game for 7 year and when I try to connect with Facebook l lost my level please help me
Hi @rudinazahran and welcome to our Community!
If you need any further help with restoring the levels, please let us know here on the thread.
Hello, you can even check your fb game setting. You may have to renew permission on fb so they can sync your progress.
Hiya there @rudinazahran Have you always been backing up your game progress to facebook?. If so you can still retrieve the data. You can always try a different browser.
Please follow the helpful advice of Freddy above and let us know if you need further help after that.
@rudinazahran Hi and welcome, Please see post below for help with getting your levels restored
Try logging out and restarting your device and then log back in with your account details and if still at level one try playing a level to see if it forces your game to sync
Thank you
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Since 3-4 days ago, I am unable to log in with my facebook account. Yes, I tried everything that I could find online, all the helps and tricks, but it still doesn't work. Probably lost 10 years of progress and about 12000 levels… I am fuming… Whatever I do, I get this message…
وعند فتح اللعبه مره اخرى اختفت الهدايا واهدرت محاوله
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
hi my game froze in the middle of beating five seasons in first place and I couldn’t move forward I lost all progress after having to quit the app and had to start all over againn
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…