how come I can't receive lives from my friends ?

cyrece

how come I can't receive lives from my friends ?

[Deleted User]

廾𝗂 @cyrece, welcome to the Community!

1. Millions of Game messages are being sent every day across the Games all around the world. Some may get stuck in the system & arrive with a delay, not reach certain devices or platforms or not arrive at all. It’s always worth resending the request or Life, hopefully it will get through eventually & reach your Game.
2. Facebook recently made a change to its platform & this means that you might experience issues when sending/receiving Lives and/or messages from Friends as well as with connection. King is aware of this issue & is working to fix it as quickly as possible.

• Stay updated on this matter HERE.

🔻Extra Tips 🔻

• If you have your Game connected through Facebook, make sure that it has access to your Facebook Friends List. This permission will automatically expire from time to time & if the Game doesn't have such access all Lives will remain blocked (go Here for more help & info on this).
• If you play on a Mobile device, make sure that your Game is updated to its latest version (here are a couple of guides on how to keep your Apps updated on Android & iOS).

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/320583/how-come-i-cant-receive-lives-from-my-friends

Yes if u play on fb you'l have to change the setting of the game on fb and allow them permission so u can get access to your friend list and current level.

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/320583/how-come-i-cant-receive-lives-from-my-friends

At the moment there is a problem with sending lives for many players because of facebook. Check your settings, if everything is correct there, you will unfortunately be one of them.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/320583/how-come-i-cant-receive-lives-from-my-friends

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

We're sorry for your inconvenience😌 The issue of lives exchanges has already been resolved and you can get rid of this issue by following a few steps.

1. Keep the latest version of your device software
2. Make sure your game app is updated.
3. If you have no problem sending live from your game, follow this, Log out game - Restart device - Open game and log in.

Let me know if your problem is the same after following the steps above.

You will also find more detailed information here.

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

Thanks!