Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Kiw1 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Problems with games missing rewards - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
Welcome back to the Friendly King Community's Candy Crush Saga forum.
I'm not sure which event you won the party booster from, because I don't know if any such event is active in the game at the moment. If you can show me a screenshot we can give you a clear explanation.
Thanks!