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How King steals from you

gericharlebois
gericharlebois Posts: 9

Level 2

edited August 2021 in Support

So I had received a new phone, and when I got it I down loaded the app for candy crush saga, it did an automatic update. When I signed in to play ALL OF MY BOOSTERS WERE GONE. I have written to KING NOW 3 TIMES, asking them to replace. I NEVER GOT 1 REPLY, TO ANY OF MY EMAILS. I FEEL THAT KING STEALS FROM YOU, AS MANY OF MY BOOSTERS WERE PURCHASES, AND THEY ARE NOT CHEAP !!!! I LIVE ON 1309.00 A MONTH. I AM A DISABLED PERSON, SO THIS IS ONE OF MY ONLY FORMS OF ENTERTAINMENT. THANKS KING FROM STEALING FROM ME. I WILL NEVER MAKE ANOTHER PURCHASE AGAIN !!!

Comments

  • Hi @gericharlebois You have posted in the bubble witch area.

    Dont worry in this instance I am able to help you as your issue is not game specific

    With your boosters they are saved to your device not to your game so with any game you play this will happen if you transfer to a different device. I can see your frustration and am sorry for that 😔

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