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Hello,
At least 30 gold bars of mine are gone between two games. Very strange. Any help with that? Please. I'm down to 4 gold bars and have no idea what happened.
Thanks
Hi and Welcome to the King Community
Thank you for the feedback will pass this to the Game Team . for Gold Bars please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
Please feel free repost in new thread since this from 2020. Thank you
I have playing this game on and off for about ten years, since it first came out basically. In all that time I did not encounter any problems until just recently. I made my first ever purchase at Christmas last year and subsequently lost all my ads. I used to get frequent ads for extra lives, to win moves to continue the game and most recently watch 3 adds in a row to get 3 different boostersā¦. All have disappeared! I thought the donāt pay or youāll lose your adds was a myth but that is exactly what has happened to me. Then just over 2 months ago I lost my F5 team and now today I log out and back in (checking to see if F5 had returned, as advised by King) and now Iāve lost all my gold! I doubt I can get them back as I won them in the race so did not purchase them. Also before I forget, you have changed the conveyer belt and made it clunky, slow and damn right irritating and nauseating. What nextā¦. are King deliberately trying to alienate people and put them off playing and if so theyāre are doing a damn fine job of it! This really is the final straw! š” š¤¬ š¤Æ
Hi and welcome to the community.
I hope the above suggestions must have helped but if nothing works for you and you are sure you didnt purchase anything please contact our player support directly from the settings of your game application or use this link.
you need your game id for this.
thanks.
Hello there @DENISEcrush and good day to you.
Understood that you have missing gold bars from your game. Gold bars and progress are saved in the game server and it is unlikely that you lost it.
Please log out from the game, restart your device, and log back in. Do ensure that you are signed in with the correct account and not different account.
Also, kindly double check on the following:-
However, if you have recently purchased any of these gold bars, please contact King's Support team or email to them through in-game about your issue.
Thank you and please let us know if you need help with other issues in your game āŗļø
Hi and welcome, please see this post:
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hello I'm having an issue about levels. Playing in Cellphone I'm almost on level 10.000, but when I open my Facebook account on notebook it shows level 110. What can I do for merge then? Gratefully, Iara Chacon š
Is there a game update available in the game and community?
I want to change my number in game to update the new version of game what can i do?
On this level, there is a bear in the middle of the page and he cannot be moved. There is nothing blocking his way, but he doesnāt slide up and off so that you can reach the next page. I donāt see any way around this. Can anyone help? I would hate to have to give up this game. I really enjoy playing it. And obviously, Iāveā¦
In years of playing this game, I've only ever won the Booster Wheel Star prize once. Is that normal? Even when it seems the wheel will stop on the star it always manages to move past it or stop just before it. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
