Candy Crush Saga not loading on FACEBOOK-PC

fable1707

Hello @Faeghe1

Welcome to king's community

Are you playing using app or browser

Please elaborate

@kiara_wael @Sukanta_Biswas help needed

Choclatecoveredrose

still cannot play on one FB account of course where I have a really high level also keeps saying played recently which on that FB account I have not in about 2 months now so what seems to be the problem? the second time I had to start from the beginning

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/2656023#Comment_2656023

Oh! No! Very sorry to hear about you lost your progress while still cannot connect your Facebook account on the game. 😢

Don't worry! You can click here then you select a device and read to follow these troubleshooting steps of login issue/problem that I hope you can connect your Facebook account while your progress is still saved. 😊

If it's still not worked after you try these steps above here, please report this problem to their Player Support team here and then ask and send your Game ID (How to find your Game ID), then waiting for their team will contact and help you to restore your progress soon. 😉

Diamond_Lim

Closed as thread has been posted on old date (December 2020).

Please repost the new question on Support Area again. Thanks.