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Hello candy crush managers, I just logged in to play candy crush and noticed the new magic season with the golden lamp has started again. I purchased the 7.99 for golden and it hasn’t given me access to all the boosters like previous. I’m very disappointed I would not have purchased if I won’t be given access like in the past. I hope this is a glitch that can be fixed.
Hopefully you can help fix the problem.
regards Leanne
Hi and welcome, please do the troubleshooting process.
If it does not work please read below:
Unfortunately the community does not deal with purchases as it contains your personal information. For help resolving this please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thank you for the advice and feedback I appreciate it. I saved my progress and logged out of the game when I returned I lost my UFO boosters the magic lamp was still playing up. It’s just not my day today. Thank you to @Spinnifix and @FlaringCrystal120 and @Crazy Cat Lad for you help though. I am sure someone will help me. Have a wonderful weekend.