I purchased the sweet bundle and all I got was the gold bars where’s my 12 h of boosters

zwp

I selected and purchased the sweet deal and all it gave me was the gold bars it looks like others have had this problem years ago why is this not fixed?

Freddy_

@zwp Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/322485/i-purchased-the-sweet-bundle-and-all-i-got-was-the-gold-bars-where-s-my-12-h-of-boosters

Hi and Welcome to our Community

You can find all info about refunds and broken purchases here.