sing out profile

kianahrari10

Hi, I got the Sing Out game profile and after entering my email and password, I will see a message "there was a cannection eror try again in a bit" . Please help

Freddy_

@kianahrari10 Hi and welcome, Pleas esee post below regarding your issue. unfortunately the only fix for this at present is to uninstall and reinstall the game

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Thank you

wykoon

Hi there @kianahrari10 and good day to you.

Firstly, please ensure that your internet connectivity is strong, if no issue, please log out again, check for update on app. If there is update needed, please proceed to update, after that restart/reboot device, log back in and see whether it works.

To update the app, your device must have at least 2GB storage space.

If the above doesn't work, please exit game, disconnect your internet from your game/device, wait for a minute or more, then reconnect back your device, and try to log in again.

Please let us know if you need help with other issue in the game.

Thank you ☺️

FlaringCrystal120

Please try the troubleshooting process: check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in.

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/comment/1297836#Comment_1297836

Honey, these steps have already been proven not to fix the connection error. Please do not give confusing information.

It's just a helpful tip.

Don't be offended please 🙏

Thank you