Game stopped offering option to watch ads for extra moves and prizes. Why?

cindyfromga

On my cell phone I was getting the option to watch ads for extra moves and prizes but this just stopped. Why?

Freddy_

@cindyfromga Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

Thank you

kiara_wael

Hi and Welcome to our Community

The video ads seem to cause some issues so the app closes down unexpectedly.

This is being looked into. I will post any news or updates on this on the thread here!

For more detail info here

https://community.king.com/en/candy-crush-saga/discussion/316550/app-closing-when-watching-an-ad

He_Man

90 seviye yap 50 altını kap diye yüzlerce mail attınız. 90 değil 100 seviye geçtik ama 1 altın bile vermediniz.

He_Man

Geçen hafta 100 seviye ile haftanįn 2. si oldum ama hiç bir şey verilmedi.

Freddy_

@cindyfromga Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

Thank you