Request lives from friends accidently hit purchase 6 hours of lives with my gold coins. I

gaclion

I accidently hit infinate lives for 6 hours when requesting lives from friends. Is there away to get my gold back. Usually I don't have enough gold to do this, but I guess I did this time. There should be a confirm button or an undo button. Can I get my gold back or is it to late? Just did this and it cost 69 gold bars when I already had 40 lives in my messages box.

Freddy_

@gaclion Hi and welcome . You could try customer support and they may help you with this if it was accidental, but i can not promise you but it would be worth a shot

There is an idea in the idea section regarding a confirmation button that needs voting up so would head there and vote on this as well

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/323904/request-lives-from-friends-accidently-hit-purchase-6-hours-of-lives-with-my-gold-coins-i

Only King Support can help you on goodwill. It's annoying, this has happened to me several times, that I used gold without wanting it. There should definitely be a confirmation button

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/323904/request-lives-from-friends-accidently-hit-purchase-6-hours-of-lives-with-my-gold-coins-i

Hello and welcome to the sweet King community .

I'm sorry this happened to you, I hope that customer service can help you. Keep in mind that when you contact you will receive a first automated message and shortly after you will receive a personalized attention message. Both messages are likely to reach your junk mail, so we advise you to be vigilant and check it.

We will be here for anything you need.

Thanks and keep enjoying

johan1082010

Try contact us.

wykoon

Hi there @gaclion and Happy New Year to you!

For accidental purchase, please refer to this article and follow the steps. You may apply the steps for other purchase outlet such as Google Play/Amazon etc.

Please let us know if you need help with other issues in the game.

Thank you 😊