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Why am I not getting lives friends are sending us
Answers
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Hello there @CDBoone and Happy New Year to you.
Please be informed that something sticky is going on in the Facebook message system these days so many players aren't able to send or receive any lives.
This is being looked into by the Game Team and Facebook, and hopefully get fixed shortly. We will post any updates or news about the issue on this thread.
However, you may try and disconnect the device from internet, wait for several seconds or more before reconnecting back to the internet. Play a level and send request to your friends after that. This may or may not work but you can try whilst the issue is still being fixed.
Thank you for your patience and happy crushing 😊
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@CDBoone Hi and welcome, Please check you device and game are up to date and log out and restart your device and see if this resolves your issue
If not check Facebook settings under webs and app and make sure the game is active and notifications allowed
If this does not work there is some people that are experiencing an error with sending and receiving lives, This issue is being investigated, but we have no time frame on a fix for this at present
Hope this helps
