App crashing after today’s update

salamander7384929

My app updated today to 1.193.0.2 and has been crashing ever since. Game won’t even open. On iPhone X

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1339983#Comment_1339983

At least I hope it works again now.

Try to get compensation from King Support. Sometimes they are goodwill.

https://soporto.king.com/contact

Sameeksha3

Hello @salamander7384929, Welcome to our community!

Please see the link I am sending you.

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-apple-device

I hope it helps!

Good luck

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/324261/app-crashing-after-today-s-update

Hi and welcome to the community.

I hope the above information must have helped. In addition to above you may also try to clear the cache from the safari of your iphone and restart your device and check again if it solves your case.

Thanks.

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/324261/app-crashing-after-today-s-update

 clear the cache, Turn the device off and on again. Check again for updates, the download may have been incorrect.

salamander7384929

Thanks for the ideas. Unfortunately nothing worked. I just reinstalled and lost my local rewards.

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1339983#Comment_1339983

At least I hope it works again now.

Try to get compensation from King Support. Sometimes they are goodwill.

https://soporto.king.com/contact