Move buttons? Why so sneaky?

B-2B-2 Posts: 55 Level 3

Can you please change the button placement of play, replay, and play on ? They are all roughly in the same place or too near each other. Then they often get accidentally pressed. And since there is no confirm button, players like me are often losing gold bars... and alot of them! One false move and poof! 10 bars gone!!

I have only intentionally used the play on feature a few times, but accidentally? Too many times. This is a rip off to players and absolutely on developers part!

They way I see it, you have cost me plenty! And I should get my gold back, and/or you can change the dang buttons and give us a way to confirm choices!

Top photo shows all buttons in roughly the same spot. By habitual play, often accidentally hit play on.

Bottom shows buttons too close together. No explanation necessary to see the problem with that!!!!

Coincidental? I think NOT!

Stop the sneaky rip-offs!

Answers

  • Freddy_FalknerFreddy_Falkner Posts: 42,298 Game Expert

    @B-2 Hi and welcome, There is an idea in the ides section for this that needs voting up . Place your vote in there for this as needs many for a chance for it to be implemented. Please note we are only players like yourself and have nothing to do with how the game studio set the game up

    Thank you

  • Hey! Would you like to give us your opinion?

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend

    Yes, I agree with you, it has cost me a lot of gold over the years. It can happen that you click the wrong button in a hurry. Vote in the link from Freddy. It should definitely be changed.



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  • TimhungTimhung Posts: 962 Level 5

    Yeah... Not only this game...

    Tricky buttons

    Play Candy Crush Saga together! Share your ideas in the community!

  • Nix66Nix66 Posts: 7,352 Legend

    Hi @B-2 I can understand your frustration over mistakenly hitting the play on button. I too have made that mistake but thankfully only once or twice that I can recall.

    I do not believe a refund will be possible but would not be handled here in the Community if it were possible. You would have to deal directly with King through your game.

    We as players are able to offer ideas to the Studio about what we believe would be helpful changes to our games in the ideas section. As Freddy and Werner mentioned this idea of a confirm button before a purchase already exists and needs your vote. The ideas need many votes before they are even sent to the Game Team for consideration.

    Thanks and slow down hitting those buttons after you make your last move on a level. Your gold will thank you!

    
    

    🤍 We don’t stop playing because we grow old; we grow old because we stop playing. ~ George Bernard Shaw 🤍

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