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lost all my levels........

Randy_Pues
Randy_Pues Posts: 2

Level 1

ho do acebooki restore my levels.i deactivated f

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Randy_Pues Hi and welcome, Have you already deactivated your account or do you still have access as you can sync with a king account

    If you already deactivated please see post below for help getting your levels restored

    Thank you

  • wykoon
    wykoon Posts: 12,717

    Hello there @Randy_Pues and good day to you.

    Since have deactivated your Facebook account, you can reactivate your Facebook account at any time by logging back into Facebook or by using your Facebook account to log in somewhere else. Remember that you'll need to have access to the email or mobile number you use to log in. If you can't remember your password, you can request a new one.

    Once you have reactivate your Facebook account and logged in, please make sure your app is of the latest version. If it's not, please update it before you log back into the game with your Facebook account. Play the level that appears in your map, exit the screen and go back to the map and your progress should be updated.

    If the above doesn't work, please contact King's Support team by clicking on the "Contact Us" link at the bottom of this page to restore your level. Select the relevant topic and sub-topic and provide your email address.

    I hope the above works for you and let us know if you need help with other issues in the game.

    Thank you 😊

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