Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello there @lipikadas and good day to you.
If you have been playing the game that is connected to an account belonging to another person, first thing is to note on your progress level. Then sign out completely from the game.
After that, create a King profile or link to a Facebook profile and get in touch with King Support team by clicking on the "Contact Us" link at the bottom of the page and select the topic 'My Game Progress' followed by sub-topic 'I have lost my progress'.
King only need to know the level number you've reached and provided they can find you using your newly saved profile details, King can restore your progress pronto!
Please let us know if you need help with other issues in the game.
Thank you ☺️