@phil752 Hi and welcome, sounds like you last few levels did not sync to the server correctly or you became disconnected. You could contact customer support from your game regarding getting these restored, but i think you would probably pass them quicker than you would waiting for a reply.
If you want to get these levels restored go to your game settings , help center and send them an message and they should help you with this, but could take around 3 days o get a reply
You have probably played offline, or your device has not synchronized these 30 levels anymore. 30 levels are caught up quickly. One complaint to King and recovery would take longer. And you can continue playing right away.
Please log out from the game, restart your device and sign back into the game. Play a level and see whether all the 30 levels have been restored.
Alternately, whilst in the game, disconnect your device from the internet, wait for minute or less, reconnect back your device to the internet, play a level and check your progress in the game map.
Please let us know if you need help with other issues in the game.
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
@phil752 Hi and welcome, Can you check your map and if possible provide a screenshot, check level 2030 and see if this has stars on it and let us know. also check if the gap is all the same. So i am understanding you correctly your ipad level is past 2060 but there is a gap there.
Answers
@phil752 Hi and welcome, sounds like you last few levels did not sync to the server correctly or you became disconnected. You could contact customer support from your game regarding getting these restored, but i think you would probably pass them quicker than you would waiting for a reply.
If you want to get these levels restored go to your game settings , help center and send them an message and they should help you with this, but could take around 3 days o get a reply
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaYou have probably played offline, or your device has not synchronized these 30 levels anymore. 30 levels are caught up quickly. One complaint to King and recovery would take longer. And you can continue playing right away.
The last completed levels
Candy Crush Saga , Level 8990
Candy Crush Friends Saga , Level 4160
Candy Crush Soda Saga , Level 3365
Papa Pear Saga , Level 108
Diamond Diaries Saga , Level 100
Pet Rescue Saga , Level 44
Blossom Blast Saga , Level 25
Bubble Witch 3 Saga , Level 19
Farm Heroes Saga, Level 2
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0 · Helpful Woah! Sweet Love HahaHello @phil752 and good day to you.
Please log out from the game, restart your device and sign back into the game. Play a level and see whether all the 30 levels have been restored.
Alternately, whilst in the game, disconnect your device from the internet, wait for minute or less, reconnect back your device to the internet, play a level and check your progress in the game map.
Please let us know if you need help with other issues in the game.
Thank you ☺️
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
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0 · Helpful Woah! Sweet Love HahaHi
I have played to level 3218 on my iPhone & all is well (no gaps) I saved the progress with apple.
on my new iPad I have deleted the app & then restored it & reloaded the progress from apple but is has a gap from level 2030 to 2060 ?
I have also saved to my email with the same results
Regards
Phil
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0 · Helpful Woah! Sweet Love Haha@phil752 Hi and welcome, Can you check your map and if possible provide a screenshot, check level 2030 and see if this has stars on it and let us know. also check if the gap is all the same. So i am understanding you correctly your ipad level is past 2060 but there is a gap there.
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love Haha