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Alphabetty does not show freinds top score after level 608

dcs100
dcs100 Posts: 1

Level 1

edited February 2021 in Support

the top friends score does not seem to be working correctly. I do not have any top friends scores after level 608. On this level, I have 8 friends. On other levels, the number of friends varies. For example on level 598 I only have 5. How can I have 5 on level 598 and more at a higher level and then none one more level higher

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Answers

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our friendly community

    I don't play the game, but I want to help you.

    @abe_coffee @Crazy Cat Lad

  • abe_coffee
    abe_coffee Posts: 1,976

    hi @dcs100

    this problem showed up in November 2020 and was "fixed" in December

    unfortunately, it reappeared December 17 2020

    I have been told the studio is aware of the problem ... but have no other details ... sorry

  • abe_coffee
    abe_coffee Posts: 1,976

    hi @Spinnifix

    actually, this symptom has been there for almost a year on ABS

    I have 25 friends who have completed every level, but only see 18(the number can vary)

    ""On this level, I have 8 friends. On other levels, the number of friends varies. For example on level 598 I only have 5. How can I have 5 on level 598 and more at a higher level and then none one more level higher ""

    note: a similar thing appears on Farm Heroes ... the number of friends can be 8 9 or 10

    can you contact someone about Farm Heroes?

  • wykoon
    wykoon Posts: 12,717
    edited February 2021

    -deleted-

  • Spinnifix
    Spinnifix Posts: 25,430

    @abe_coffee

    Hello Abe!

    This also counts for Candy Crush. I passed a lot of bugs on to Lola_pop. She takes care of it. Strange things are happening here more and more.

  • abe_coffee
    abe_coffee Posts: 1,976

    💓💓💓💓💓💓💓💓💓

    @wykoon @adlib @juanmarcelo @Lola_Pop @Crazy Cat Lad @jennyo3871 @Smileyley

    Dear Studio,

    Happy Valentine's Day. We love The Studio. We love Alpabetty Sage. We think we love the IT team.

    Do you know what we love the most? ... We love the fixed version of ABS from November 2020.

    Would it be possible for us players to receive the fixed November version of ABS for Valentine's Day?

    with love ... Abe and all ABS players 

    💓💓💓💓💓💓💓💓💓

  • Spinnifix
    Spinnifix Posts: 25,430

    @abe_coffee

    You can also store it in the player expert area for Alphabetty.🤗

  • gisaly
    gisaly Posts: 804

    Hello

    I play Alphabetty Saga on my mobile and I don't see the ranking of my friends in the game or my friends, why? Everything is in sync etc, can you give me a tip?/Je joue Alphabetty Saga sur mon mobile et je ne vois pas le classement de mes amis du jeu ni mes amies,pourquoi ? Tout est synchronisé etc ,pouvez -vous me donner une astuce?

  • abe_coffee
    abe_coffee Posts: 1,976
    edited February 2021

    hi @gisaly

    @wykoon @adlib @juanmarcelo @Lola_Pop @Crazy Cat Lad @jennyo3871 @Smileyley

    here is recent history on this problem

    early November 2020 the problem appeared ... late November the problem went away

    December 17 2020 the problem reappeared ... and is still here

    a quote from the Studio:on Feb 18 2021

    "They are still working on the issue in AlphaBetty and I have no time frame when the fix and update will be released I'm afraid".

  • gisaly
    gisaly Posts: 804

    Oki thank you abe_coffee , for the answer, I hope they will solve this bug it's painful./Oki merci pour la réponse ,j'espère qu'ils vont résoudre ce bug c'est pénible

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