Why won’t my Royal purchase load to my game

Chocol8t3Gurl

I click on it and it won’t do anything

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/327517/why-won-t-my-royal-purchase-load-to-my-game

Hi and Welcome to our Community

Please check Check app update - Log out game - Restart Device - Open game and Log in.

Freddy_

@Chocol8t3Gurl Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue.

The community can not deal with purchase issues

For any missing purchases

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps