Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello and welcome, check the settings on your Facebook for Candy Crush Saga, just to be sure that it's all OK; go to the little black arrow on your Facebook homepage, choose 'settings.' Select 'Apps' on the left side of your screen and choose Candy Crush Saga. Revise your settings there and make sure you allow what's needed.
To rule out any other issue, do some troubleshooting on your PC too. Do a restart, clear cache (regularly) and try another browser (that normally does the trick for me). Also, remember to close other tabs and open programs in order to avoid possible interference in your game play.