Boosters disappeared after switching phones

kelkie

I have upgraded phones and downloaded Cady Crush onto my new phone and logged into my social profile. My level appeared correctly 1146, but all my boosters have disappeared. How can I get these back or is ot normal and I need to start from scratch?

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/328590/boosters-disappeared-after-switching-phones

Hello and welcome, in the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

However, you need to contact our player support to get the purchased boosters back.

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email, or click the link below:

https://soporto.king.com/contact

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/328590/boosters-disappeared-after-switching-phones

Unfortunately, Booster and Life are only saved temporarily and are deleted when you reinstall. You can only apply to King Support if you have bought some. Unfortunately, earned boosters are lost

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/328590/boosters-disappeared-after-switching-phones

Hi and Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it