“Hard” levels no longer appear?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1439180#Comment_1439180

Welcome to the King community.

I checked the episode and there are 3 hard levels in the whole episode.

The cause of your problem there is an error in your game app or your game app is not updated. In this case you can try to find a solution by following the steps below.

Check app update - Log out game - Restart device - Open game and Log in.

If you do not find a solution through the above steps, you must find a solution by reinstalling the app, but if it is a Windows app then the boosters will be safe.

Let me know if you get a solution to your problem.

Thanks!

Evan_Lei

I have it in my Windows 10 app. When I clear the cache or the data of the Candy Crush Win 10 app, these hard levels disappear. When I log in to king.com and play Candy Crush, it is unaffected. It still shows hard levels. The app was in the latest version.

On iOS, it was also affected if they manually/automatically offload the Candy Crush app after being inactive for several days.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1439408#Comment_1439408

I can say for sure that there is no option to clear cache data from Windows 10 app. You are probably doing something wrong🤔

Evan_Lei

I went into Windows 10 settings, then the apps section, and I clicked Candy Crush Saga to go to advanced options, and terminate or even reset and confirm reset this app to clear the data.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1439415#Comment_1439415

You can only reset the app with the reset button, in which case your app data will be completely deleted. If you reinstall the app, your problem will be solved.

Mariesel

I have this issue as well on Windows 10. I just assumed King had taken the hard labels off new levels so that I can't win hard level challenges against friends.