Why do I no longer see rank, current level or levels this week under my profile?

ccandromeda

After clicking on a popup in the game called candy connections, where it said continue seeing your friends in-game by confirming their connection, I no longer see rank, current level or levels this week under my profile. Now all I see is a tab that says me and a tab that says friends. Were the other options moved to a different section somewhere? And now I am only seeing one friend, do all of my other friends need to somehow confirm me again?

Freddy_

@ccandromeda Hi and welcome, Please check your device and game are up to date, clear the cache from your app store or browser. log out and restart your device and then log back in and see if this resolves your issue

If not can you post a screenshot of your issue

Thank you

ccandromeda

This is occurring on both my Ipad and Galaxy cell phone. I have logged out of both and rebooted both and logged back in with no change. This is what I am seeing when clicking on my profile on the Galaxy phone, for some reason I am not seeing the 1 friend on this device, only on the Ipad.

Freddy_

@ccandromeda Hi and welcome, Iam going to forward this to the CM as a few people this happened to this weekend, i know you on a galaxy now but can you post game version and your game ID as it may help the game studio find the issue

Thank you

ccandromeda

Yes, where do I find the game version and game ID? And do you need it for both the Ipad and the Galaxy device?

Freddy_

@ccandromeda Hi again, Your game ID should be same both devices you will find the version if you go to your app store and then the game. how to find ID below

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

ccandromeda

My game ID is 7011519166. The Ipad version is 1.196.1 and the galaxy version is 1.196.0.1.

Thanks!

Freddy_

@ccandromeda Hi Again, Just been given some information on this

This is the new Profile lay out

In this new version the leaderboards are gone and have this friends section instead. There will be a feature there where you can add your friends so they will appear under the tab.

This is being worked on at present and shortly you should be able to add more friends to your game.

Thank you

ccandromeda

So there is no longer a section where you can view rank or the current number of levels completed for the week?

Freddy_

@ccandromeda Hi Yes you are one of the first to get the new layout but yes the leaderboards will be removed from the game

Thank you

mrm1960

Bring back the leaderboards!!