How can I restore my levels? They dropped back down to one!

NahalAprin

Please help me restore my levels. I tried reconnecting to Facebook but it didn’t work. Is this that can be taken care of on your end?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/329188/how-can-i-restore-my-levels-they-dropped-back-down-to-one

Hi and Welcome to our Community

Please check this page , Hope your level back on track

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/329188/how-can-i-restore-my-levels-they-dropped-back-down-to-one

Please contact Player Support and tell your current level and Game ID.

1. Open the game and tap the 'My Profile' on the Start Menu. You can also tap the Settings in the right upper corner on the game map.
2. Select the 'My Profile' button.
3. On your game profile page, double tap the King logo above, and this should reveal your Game ID.

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/comment/1447301#Comment_1447301

Dear please do not give confusing information to the players.

Kiara has already answered the player correctly, and there is no need to contact player support to get the levels back.