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My game went back to level 1

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Debutant10
Debutant10 Posts: 3 Newbie
edited March 2021 in Support

I was playing on my I pad and all of a sudden my level went back to level 1. I was on level 1904. I started playing it thinking I was on the weather mountain but when I reached level 17 I knew something was wrong. I deleted the app and re installed it and when I was asked if I wanted to restore my levels I answered yes but it only went back to level 17, However on my laptop playing in Facebook it is on the correct level. How do I get my app on my I pad to sync with my laptop on Facebook. Please reply o email ****


(EDITED by CM - Personal information) 

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