Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.
Also you can contact Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.