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Dear community,
Recently, you might have received a notification in your game about tracking and personalizing your experience.
First of all, please note that for now, this applies to iOS devices only, Apple is implementing this now and Android devices will be going forwards. Now, please keep reading and find below answers to some common questions about this feature:
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In iOS14, Apple introduced the “App Tracking Transparency” feature to iOS devices.
This feature means that while using certain apps, you’ll see a pop-up that asks whether you would like to "Allow Tracking" or "Ask App Not to Track."
There are two times when you might see this pop-up:
There are two main reasons that we recommend our players allow tracking in their games:
Two different scenarios:
Scenario 1
You will see the following pop up only once:
Then, you will be given the option of Asking the App not to Track or Allowing the app to track. See below an example of what you will be seeing from one of our games:
Scenario 2
In this case, you will receive the following pop-up announcing that you cannot continue with Facebook due to your device settings.
Don't worry though, you can still access your game by creating and logging into a King account.
Here are a couple of resources that can help you:
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Like @Pounawea saids, here’s a guide on how to create a King account!
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