I can’t receive lives. I can send them, request them but not receive them, why?

SuhailYahaira

I can’t receive lives from my friends.

Freddy_

@SuhailYahaira Hi and welcome, Please check your device and game are up to date clear the cache from your app store or browser , log out and and restart your device . then log back in and see if this resolves your issue

Also check your Facebook app settings and make sure everything is active

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

If this does not work please see post below regards an issue with sending and receiving lives

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/329726/i-can-t-receive-lives-i-can-send-them-request-them-but-not-receive-them-why

Hi and Welcome to our Community

Make sure updated your Apps, and please check this page

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives