My game will not load says experiencing an error

Jessica_Basham

How do I fix this problem I have had it happen alot

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/329946/my-game-will-not-load-says-experiencing-an-error

Hi and Welcome to our Community

Which device are you play ?

Please check the device and game are up to date and clear the cache from your browser entirely, log out and restart the device and then log back in and see if this resolves your issue.

For more info please check this page

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/329946/my-game-will-not-load-says-experiencing-an-error

Welcome 😊

The main reason for the problem you are facing, in most cases is slow internet. In that case you should check your internet source and if necessary connect to another internet source to see if your problem is solved. If there is no problem with your internet source, refresh the page and let me know if you receive the error message as soon as you refresh the page.

You will also find a few more troubleshooting steps in the link below, which can solve your problem.

https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer

Thanks!