Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Since you have not previously linked the game through any account, your game progress was completely lost. If you want to reset game progress through the player support team they will discuss everything with you before they do so and they will reset your game progress after your confirmation.
We can also arrange to do this through our CM if you want ๐ you will automatically have 2 stars in every level. This will mean that none of your items or high scores will transfer, but you are able to continue from where you left off.
If you are interested in doing this, please let us know and we will move you to the correct level.ย ๐ค
Thanks!