Game not loading

bocalilly

My game freezes on the loading screen. What is the problem? What do I do?

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/330453/game-not-loading

Hello and welcome, what device are you playing on?

Try the standard troubleshooting tips: check your device and game are up to date and clear the cache from your app store or browser. Restart your device and then see if this solves your issue.

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/330453/game-not-loading

Hello and welcome to the sweet King Community.

Please read 👉 HERE if the problem is on a mobile device or 👉 HERE if it is on PC

We will be here for anything you need.

Thank you and keep enjoying

Freddy_

@bocalilly Hi and welcome, Hopefully the advice above has helped with your issue, but if not please let us what device you are playing on. If its iPhone or iPad please see post below

https://community.king.com/en/candy-crush-saga/discussion/328037/game-stuck-on-loading-screen-iphone-ipad

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/330453/game-not-loading

Welcome to the friendly King Community.

We're sorry for your problem, but to find out the cause of your problem we need to know which device you are using for this game and what is your app version?

Thank you.