please help I retreated to 2601

octavio69

please help! I was at level 5525 and I did not know that I was not synchronized with Facebook and when doing so I retreated to 2601

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/331037/please-help

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/234691/how-to-get-your-game-progress-back-on-an-android-device-facebook-connected

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/331037/please-help

Hello and welcome to the community.

To sync your progress with King.com, please complete the following steps:

• Go to the King website at King.com.
• Log in using your existing King profile, or create a new King profile if you don't already have one.
• Click on the ‘Settings’ icon.
• Select ‘Account’.
• You will be prompted to confirm your password.
• Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information.
• Once complete, your progress will be updated across all King games on King.com.

Freddy_

@octavio69 Hi and welcome, Hopefully the advice above will help you get your game back on track. If not please see post below for help getting your levels manually restored. please bear in mind though that you will only get your levels restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

thank you