Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Candy Crush Saga signing me into the wrong facebook account
Candy Crush Saga signing me into the wrong facebook account. I have 2 accounts and all of a sudden Candy Crush Saga is linking to the wrong facebook account. I have signed out of the facebook account on all devices and logged out of candy crush saga. When I try to sign into candy crush saga again it still links me to the wrong account. Please help!
Answers
-
Hello and welcome. Sometimes the game can by mistake connect to another person's Facebook account if that person have logged into their Facebook on your device earlier. If you have issues getting the game back connected to your account, please try these steps to fix it:
-Disconnect the game from Facebook under the game's Settings.
-Delete the Facebook app from the device, not the game.
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data (this may vary on some iPhone and iPad models - please check Apple Support for further help and details).
-Turn off the device and wait about 30 seconds to clear the cache on the device.
-Turn on the device again.
-Open Safari, go to Facebook's web page and log in to your Facebook account through the browser.
-Open the game and connect it to Facebook and the game should now connect your account through the browser.
-Once you're connected to your account, you can reinstall the Facebook app and continue using it if you wish.
