Not receiving lives on Facebook

bethiebrow

I can see my Facebook friends and request lives. However, I am receiving no lives. I usually receive about 100 a day and have received none for at least 4 days. I have logged in and played on Facebook on both my laptop and Android. Please help!!!

Freddy_

@bethiebrow Hi and welcome, Please check your device and game are up to date clear the cache from your app store or browser , log out and and restart your device . then log back in and see if this resolves your issue

Also check your Facebook app settings and make sure everything is active

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

If this does not work please see post below regards an issue with sending and receiving lives

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/331341/not-receiving-lives-on-facebook

Hi and Welcome to our Community

There is currently an issue with sending and receiving lives from Facebook , At present this is being investigated and we will update when we have any news on a fix for this

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

pearl_chetna

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

I tag @aijaziqbal for your help.

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/331341/not-receiving-lives-on-facebook

Hello and welcome, there is currently an issue on Facebook. Make sure to regularly Check app update - Log out game - Restart device - Open game and Log in.

More info in the post below:

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working