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Not receiving lives on Facebook
bethiebrow
Posts: 5
Level 2
in Support
I can see my Facebook friends and request lives. However, I am receiving no lives. I usually receive about 100 a day and have received none for at least 4 days. I have logged in and played on Facebook on both my laptop and Android. Please help!!!
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Answers
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@bethiebrow Hi and welcome, Please check your device and game are up to date clear the cache from your app store or browser , log out and and restart your device . then log back in and see if this resolves your issue
Also check your Facebook app settings and make sure everything is active
If this does not work please see post below regards an issue with sending and receiving lives
Thank you
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Hi and Welcome to our Community
There is currently an issue with sending and receiving lives from Facebook , At present this is being investigated and we will update when we have any news on a fix for this
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I tag @aijaziqbal for your help.
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Hello and welcome, there is currently an issue on Facebook. Make sure to regularly Check app update - Log out game - Restart device - Open game and Log in.
More info in the post below:
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