Didn't get my gold bars

bigbillmrbill

I brought the 500 gold bars and I didn't get my bounes of 25 gold bars.

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/332930/didnt-get-my-gold-bars

Hello and welcome, the community does not deal with purchases as it contains your personal information.

Please email Player Support directly by clicking the link below.

https://soporto.king.com/contact

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

You will need your Game ID for this.

Here's how to find your Game ID.

1. Open the game and tap the 'My Profile' on the Start Menu. You can also tap the Settings in the right upper corner on the game map.
2. Select the 'My Profile' button.
3. On your game profile page, double tap the King logo above, and this should reveal your Game ID.

Thank you.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/332930/didnt-get-my-gold-bars

Hi and Welcome to our Community

You can find all info about refunds and broken purchases 

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/332930/didnt-get-my-gold-bars

Hello and welcome, the community does not deal with purchases as it contains your personal information.

Please email Player Support directly by clicking the link below.

https://soporto.king.com/contact

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

You will need your Game ID for this.

Here's how to find your Game ID.

1. Open the game and tap the 'My Profile' on the Start Menu. You can also tap the Settings in the right upper corner on the game map.
2. Select the 'My Profile' button.
3. On your game profile page, double tap the King logo above, and this should reveal your Game ID.

Thank you.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/332930/didnt-get-my-gold-bars

Hi and Welcome to our Community

You can find all info about refunds and broken purchases 

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

wendyghaz

I never get offered gold bars

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/comment/1683643#Comment_1683643

Hello 👋

Welcome to the sweet King Community.

What do you mean?

Do you need help with any problem?

We are here to fix it.

Thank you and keep enjoying

jean8plus1

I paid $16.99 and EVER got my 100 gold bars. Will give you 48 hrs to fix this..then I will be contacting my bank.