Why can't I send lives to friends anymore?

Von_3

The option to send lives to friends has been taken away. Why is this?

Is this permanent or will it be reinstated? The leader board has also been taken away and I now only have two friends. It has been like this for weeks and is a totally useless feature unless I am missing something

Freddy_

@Von_3 Hi Again, What device and account are you using as not noticed it being removed from my game. unless it has something to do with the new candy connections feature which as yet i do not have

Von_3

@Freddy_ I play on windows 10 and also have android phone (but don't use it much because it is too small) but can't send lives on that either

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1506176#Comment_1506176

Hi and Welcome to our Community

For windows 10 please check updated 👇️

https://community.king.com/en/blog/discussion/247421/having-loading-crashing-or-connection-problems-on-a-windows-10-game-app

Freddy_

@Von_3 My windows 10 is fine i can request and send if i go to the scores on my levels and select the person to send to., but for some reason i hardly get any on my windows 10 game but on my iphone i get quite a few. Not sure why this is with my windows 10 app version

Would just check you are up to date and may be worth doing a reinstall to see if it solves the issue

If you have a facebook account there is a new feature being added to the game, details below this is not fully active at present. This will be why your old leaderboard is missing. I currently do not have the feature

https://community.king.com/en/candy-crush-saga/discussion/329733/%F0%9F%A7%94-new-profile-and-friends-feature-in-the-game

Von_3

https://community.king.com/en/candy-crush-saga/discussion/comment/1506203#Comment_1506203

My game is always up to date because I shut it down every day and it updates when I reopen it. I wouldn't want to reinstall as I would lose all my boosters.

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/333260/why-cant-i-send-lives-to-friends-anymore

Hello and welcome, do you have the new candy connections feature as friends have gone missing for a few people and due to an issue with Facebook the feature is not working correctly at present. This is being investigated and hopefully when fixed you should be able to get your friends back in the game.

Check below for more information.

https://community.king.com/en/candy-crush-saga/discussion/329733/%F0%9F%A7%94-new-profile-and-friends-feature-in-the-game