Golds

oli0117oli0117 Posts: 5 Level 2

I won race and suppos to get 15 golds but IT didnt add? This didnt happen for the 1st time.. This same with the rewards for point.. Even if i press collect i dont have IT 🤨

Did This happen to anyone else? 🤔

Answers

  • kiara_waelkiara_wael Posts: 40,687 Candy Moderator

    Hi and Welcome to our Community

    Yes sometime its happen to me , so before play the game make sure check updated Apps.

    If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.



  • Hey! Would you like to give us your opinion?

  • Freddy_Freddy_ Posts: 51,763 Sweet Legend

    @oli0117 Hi and welcome, please check you device and game are up to date, log out and restart your device and then log back in and see if this resolves your issue.

    If not please follow the link from @kiara_wael to contact customer support as they may help you with this as a good will gesture

    Thank you

  • FlaringCrystal120FlaringCrystal120 Posts: 3,056 Level 5

    Hello and welcome to the community, for any missing gold bars you will need to contact Player Support.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    Please provide Player Support your game ID so gold bars can be added into your account.


  • TinitunTinitun Posts: 31 Level 2
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