on facebook end of level bonus keeps buffering not able to get

jgchess

On facebook I am up to level 3895. The pop up keeps appearing to get my end of level bonus and to claim it. The area above that claim button is not showing the bonus and keeps buffering. I click claim anyway but the option keeps coming up after playing new level and never get the bonus. Can you help me out. Thank you

Jeffrey

Freddy_

@jgchess Hi and welcome

Please check your device and browser are up to date, log out and clear your browser cache entirely. Restart your device and log back in and see if this resolves your issue

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/335971/on-facebook-end-of-level-bonus-keeps-buffering-not-able-to-get

Welcome to the friendly King Community.

I'm not sure which bonus you missed, do you have any screenshots of it?

jgchess

Hi,

I tried to message you on twitter but messaging is turned off for some reason.

I play candy crush saga on facebook. There used to be an option on the map where I would be able to see who my friends are that are playing and what accomplishments they have achieved.

Also if I was playing a game and one of my friends did better than mean I would be able to see their score.

How can I see this information. Is it still there. If it is not there when will those items be coming back.

When I see my friends accomplishments it gives me incentive to play and therefore spending more money on the game.

Thank you

Jeffrey Goldstein jgchess@msn.com

Freddy_

@jgchess Hi and welcome,

The old leaderboards have been removed from the game due to a new feature called candy connections being added to the game. Please see post post below for further information.

https://community.king.com/en/candy-crush-saga/discussion/329733/%F0%9F%A7%94-new-profile-and-friends-feature-in-the-game

Also please edit you email out of the post as this is your personnel information and could be open to abuse. click the gear / cog wheel top right of post and edit

Thank you

Sukanta_Biswas

Hi @jgchess Please edit your comment and remove personal data, for your security reasons the community do not want personal data such as email to be published🙈On the other hand, although I am active on various social sites, you need to report any problems related to your game here.

However the game's features are always improved and that is why you will not always get the same features i.e. the features may change with the latest update.

There are some issues with the Candy Connection feature right now, and that's why you might encounter this problem. The Game Studio is working to resolve issues with this feature and you will find details at the link above.

Thank you!