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candy crush saga game does not load

Posts: 3

Level 1

hi, for 3 days the game does not load on facebook I tried to delete the brawser chachi, I also deleted the history ...... I'm sorry because the game is very nice and they are already at high levels ... ..


Best Answer

  • Posts: 68,477
    Answer βœ“

    @mikifiki Hi and welcome,

    If playing via a pc and your browser wont load the game after clearing the cache, then would try another browser to see if that helps

    Windows 10 app is a far better platform to play on via PC as you do not get half the issues you get when playing through a browser. Just follow @kiara_wael link for this

    Thank you

Answers

  • Posts: 158,038

    Hi and Welcome to our Community

    If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.

    You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.

  • Posts: 68,477
    Answer βœ“

    @mikifiki Hi and welcome,

    If playing via a pc and your browser wont load the game after clearing the cache, then would try another browser to see if that helps

    Windows 10 app is a far better platform to play on via PC as you do not get half the issues you get when playing through a browser. Just follow @kiara_wael link for this

    Thank you

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