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I can't log in on Games

alexschorwinson
alexschorwinson Posts: 4

Level 1

I am trying to add a person here since we both don't have Facebook account. I have seen the responses to other question about adding a friend without Facebook. I have tried it, but I'm stuck on the log in on Games. It doesn't load and just stays there. I am not using my mobile phone. What do I do to log in?

Answers

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, you need to follow the steps below.

    You will find complete information HERE

  • alexschorwinson
    alexschorwinson Posts: 4

    Level 1

    Hello! I am not referring to the game itself. I'm talking about the one in king.com, where you'd add your non Facebook friend. I have logged in there before, and sent a friend request to a friend by entering their email. I'm trying to log in on again, but it's stuck now even though I have a stable internet connection. Here's the thread that I followed: How to add friends without Facebook — King Community

  • Alienscar
    Alienscar Posts: 16,461

    Hello @alexschorwinson I think you might be suffering from a log in issue that seems to be affecting quite a few people.

    What browser are you using?

    Have a look at the thread linked below and see what you think:


  • alexschorwinson
    alexschorwinson Posts: 4

    Level 1

    Hello @Alienscar ! The thread helped me, thankfully. I'm using Microsoft Edge. Clicking the lock button on the upper left side, and turning off "Tracking prevention on this site" got me logged in. I have finally added my friend and it's all good now. Thanks for the help!

  • Alienscar
    Alienscar Posts: 16,461

    No worries, glad I could help.

Hey! Would you like to give us your opinion?