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Level 9197 bug

555gennie
555gennie Posts: 1

Level 1

edited January 2024 in Support

Game on iPad, on level 9197, it seems the cherry should fall through to the left, but doesn’t. It gets stuck. It happens twice on last move.

Thanks for any help you can give

Answers

  • kiara_wael
    kiara_wael Posts: 157,637

    Hi and Welcome to our Community

    Something has gone wrong on many level with that same error. The Game Studio discovered and is working on a fix already.

    for more info  HERE.

  • Freddy_
    Freddy_ Posts: 68,477

    @555gennie Hi and welcome,

    Try checking you device and game is up to date log out and restart your device and then log back in and see if this resolves the issue.

    There have been a few levels with issues but not seen this one on the list, so maybe a temporary issue. other than that will be tomorrow before we can get any news on this level

    Thank you

  • bkarora
    bkarora Posts: 15

    Level 2

    I am also facing the same problem. At least in four attempts, I find that the last cherry gets stuck at the exit and does not fall through the clear opening. As a result, I am stuck at the game since last two days and must have made 50 attempts to clear the level 9197.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928

    Welcome back to the King Community.🥰

    Can you tell me a little more about on which device you're playing this game?

    When I get your information I will check the level from that device.

    Thank you.

  • JReed
    JReed Posts: 1

    Level 1

    I’m still having this issue. Playing on both iPad and iPhone. I’ve beaten the level 4 or 5 times it it would have fallen through.

  • PummyRaj
    PummyRaj Posts: 44,443

    Hello @JReed🤗 Hearty Welcome to our sweet King Community!

    It has been 3 years since the opening question was posted! The game has changed a lot since then.

    Can you please open a new post using this link --> Ask a New Question in Candy Crush Saga, so that we can discuss in detail?

    Thanks🍫🍫

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