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Candy crush will not load on facebook

Shifter
Shifter Posts: 3

Level 1

hi worked all week and may 15 downloads and gets stuck on loading

Best Answer

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Shifter Hi and welcome

    Please check you browser is up to date and log out and clear your browser cache entirely. Restart your device and then try logging back in and see if this resolves your issue

    If not try checking on another browser to see if you get the same result

    Also check you Facebook app settings and see if all the game settings are enabled

    Thank You

  • kiara_wael
    kiara_wael Posts: 158,574

    Hi and Welcome to our Community

    If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.

    You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.

  • Shifter
    Shifter Posts: 3

    Level 1

    checked the browser. it is up to date.


    not working on PC. doesnot work on chrome or mozilla


    do not play on phone

  • Freddy_
    Freddy_ Posts: 68,477

    @shifter

    I am using chrome and have no issues, have you cleared your cache entirely

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Answer ✓

    Welcome to the friendly King Community.

    The problem you are having is a server issue and please try again in a few hours and I hope this temporary problem will be fixed. The problem is not happening in everyone and slow internet is not the cause of this problem, because the same problem is happening in my case.

    Please try later or keep an eye on the thread, I'll let you know as soon as I get solution.

    Thanks!

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