My email is logged into 2 different king accounts?

Takudzwa72

I used to have a king account using that email but recently it refused to login to the game so I created a new king account through the candy crush saga game app but it still won't be recognized when I open through the browser. One email works in browser only and the other in the candy crush saga game application only. They have different usernames but same email. So I have to date created 3 king accounts with the same email that won't work as expected

kiara_wael

Hi and Welcome to our Community

 Please email this to our Player Support Team here.

Freddy_

@Takudzwa72 Hi and welcome,

Would try going to king.com/games on a PC and log in with your main game account. Go to settings and make sure your email and password are correct and reset the password. Then log out and try the exact email and username on you other devices to see if this syncs your devices correctly.

If not you may have to contact support.

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/339158/my-email-is-logged-into-2-different-king-accounts

Welcome to the friendly King Community.

First of all, you can't create multiple Kingdom accounts using the same email, if you have already done so then it must be an error. However, please let us know each of your game IDs that you created using the same email.

Detailed steps on how to find Game IDs can be found at the link below.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

As soon as I get your game IDs, I will send them to my team for checking also I would expect some more information from you.

Are you at the same level in each account or different level in each game?

I look forward to hearing from you.

Thank you!