Payment done no lives

paulk

Hi,

Just bought two times boosters. Boosters were added but did not receive the free lives for the time period.

I paid 4.95 and 10.95... what's going wrong and how do i get what i paid for?

Thanks Paul

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/339242/payment-done-no-lives

Welcome to the friendly King Community.

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Also, you can ask for a refund by contacting our player support directly.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Thank you!