I have been having issues signing in, keep getting a connection error

Skutergirl

I have tried everything and nothing is working. I don't get any new events and I can't log in to my account. It always tells me to try again later.

maryjane117

Try deleting the app and reloading it. It could be a problem on your end

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/339666/i-have-been-having-issues-signing-in-keep-getting-a-connection-error

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information Here

maryjane117

Try deleting the app and reloading it. It could be a problem on your end

arwen777

@Skutergirl This is often caused by a bad internet connection. It is advisable to check app update> sign out game> restart device and wait 5 minutes after power on> open game and sign in. If you are using a browser, clear the cache. More information can be found below:

"There was a connection error. Try again in a bit" — King Community

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/339666/i-have-been-having-issues-signing-in-keep-getting-a-connection-error

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information Here

Freddy_

@Skutergirl Hi and welcome,

Unfortunately the error you are getting there is no fix for at present, all you can do in this case is uninstall and reinstall the app to solve your issue, but if this is a mobile device in doing this you will LOSE any stored BOOSTERS and LIVES

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Thank you