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Why do I keep getting an error message when asking for lives
michelle63
Posts: 22
Level 3
in Support
Why do I keep getting an error message when asking for lives
0
Answers
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@michelle63 you should look at the following thread:
I can't request lives it shows this error message everytime 😢 — King Community
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Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information Here
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@michelle63 Hi and welcome,
What error message are you receiving , Can you possibly post a screenshot of this.
Other than this there is an issue with sending and receiving lives, So may be the reason you having issues
Thank you
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Message received is "You have experienced an error that we are working hard to fix. Please try again in a moment"
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@michelle63 Hi Again
Log out and clear your browser cache entirely, restart your device and log back in and should resolve your issue
Thank you
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