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I just buy a daily gift now and it was deduct from my bank acount but i didnt receive the gift 🤦😤
abduraghmaan
Posts: 4
Level 1
in Support
I just buy a daily gift now and it was deduct from my bank acount but i didnt receive the gift 🤦😤
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Answers
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@abduraghmaan Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue.
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases here.
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