How to restore my game on new device

candyqueen2419

I got a new device and when I initially signed up for candy crush I believe I had done it thru Facebook. I am no longer on Facebook but I do get emails from here and when I go to sign it it says "email address not found" I worked so hard to get on such a high level and I really have no desire to restart at level 1. Can someone please help !

Freddy_

@candyqueen2419 Hi and welcome,

Your game and community email are two different things so unless was the same for both things the one wont work the other.

If you know your account details for the game you can sign in with this and should restore your levels, but if you are having issues please see post below for help getting your levels manually restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank You