why do I keep getting a connection error message?

NanaAm

Why do I keep getting a connection error message?

Freddy_

@NanaAm Hi and welcome,

Unfortunately at present there is no fix for this issue

Try checking your device and game is up to date, restart your device and then try logging back in. If this does not help then unfortunately all you can do is uninstall and reinstall the app, but if this is a mobile device you will LOSE any stored BOOSTERS and LIVES

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/340371/why-do-i-keep-getting-a-connection-error-message

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information Here

Gkaye54

I keep getting. 'You need an internet connection to stop the wheel'. well I have already collected my daily treat so I mush have a connection. and I can connect with all my other games so it has to be a King problem not mine.... Help