Why

kinchetta32

My email isnt working

kiara_wael

Hi and Welcome to our Community

Click "Forgot Password" and you will get a confirmation email link.

You can set a new password through the link.

The confirmation email sometimes reaches the spam box.

Freddy_

@kinchetta32 Hi and welcome,

Try using the tips above from @kiara_wael to reset your password and if this does not help you may need to create a new account and get your levels manually restored. Please see post below for help on getting your levels manually restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/340442/why

Welcome to the friendly King Community.

If your game app is Corrupted, you will not be able to log in to the game even if you use the correct email and password. However, to get your problem resolved let us know more details of your problem and mention on which platform you are playing the game.

Thank you!